Legal practices
Open a matter with the facts and documents your team needs, without reconstructing the story from an inbox.
A new client starts a matter but sends an ID, an old agreement, and key dates in separate messages. Staff must work out what belongs to the matter and what is still missing.
What a team might request
- Matter details, parties, and key dates
- Government ID and proof of address
- Prior agreements, notices, and organizational documents
How the workflow could work
- Send a matter-specific intake request
- Let the client see outstanding questions and files
- Review each submission against the matter
The planned legal pack would keep client uploads and matter records organized for the team to review.